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Prescription Processing Disclaimer

At PETS (including PetMeds and PetCareRx), we are dedicated to providing you with safe, convenient and efficient products for your beloved pet. PetMeds became the parent company of PCRX in April 2023 and the two businesses are under common ownership. To ensure we expedite your prescription needs in a timely manner, your prescriptions may be processed or filled at either PetMeds in Delray Beach, Florida, or at PCRX in Lynbrook, New York. Both locations uphold the highest standards of quality and care from our licensed pharmacists and pharmacy technicians.

Important Points:

Prescription Processing: Your prescription order may be managed, processed, or filled by our pharmacy team at either PetMeds or PCRX.
Licensing: PetMeds and PCRX are certified and licensed in every state where we ship medication. Our pharmacists hold valid licenses to practice pharmacy in both New York and Florida and have a specialty in veterinary pharmacology. Regardless of which location fills your prescription, rest assured it will be handled by our dedicated team of licensed pharmacists.
Data Privacy: All personal and prescription information is securely managed and treated with the highest level of confidentiality, regardless of the processing location.
Customer Service: For any questions or concerns regarding your prescription, you can reach out to our pharmacy call center at (888) 738-6331. Our pet health specialist team will be pleased to assist you.

Thank you for choosing PETS (PetMeds and PetCareRx) for your prescription needs. Your pets health and your satisfaction is our top priority.

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Complete Pet & Vet Information

As a licensed pharmacy, we are required by pharmacy regulations to obtain this information to ensure the accuracy and safety of Rx Medications. Please identify the pet and the veterinarian associated with each Rx item.

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Pharmacy

BackShop Pharmacy
Pharmacy

Expert care, delivered to your door. Shop prescription medications and health essentials for every pet's well-being.
Dog
Cat
Horse
Shop All Pharmacy

Dog

BackShop Dog
Dog

Everything your loyal companion needs to thrive. Explore food, treats, toys, and health solutions for happy pups.
Shop All Dog
Health & Wellness
Food & Treats
Supplies
Shop All Dog

Cat

BackShop Cat
Cat

Purr-fectly curated for your feline friend. Discover delicious food, engaging toys, and vital health products for happy cats.
Shop All Cat
Health & Wellness
Food & Treats
Supplies
Shop All Cat

Horse

BackShop Horse
Horse

Gallop towards optimal health and performance. Find essential supplies, supplements, and specialized care for your equine partner.
Shop All Horse
Health & Wellness
Shop All Horse

Brands

Back Brands
Brands

Your trusted names, all in one place. Discover leading brands in pet health and wellness you already love, and explore new favorites.
Shop All Brands
Apoquel

Simparica

NexGard

Bravecto

Heartgard

Royal Canin

Purina

Interceptor Plus

Vetmedin

Hill's
Shop All Brands

What's New

Shop All Cat

Need Help?

Call: 1-800-630-4399

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Faster easier shopping!

Delivery in 2-3 days

Standard delivery in 2-3 days. For prescription items, vet approval is required before shipment.

Free shipping on orders over $49

Shipping rates & restrictions

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Promotion Terms

20% Off Select Supplements

Get 20% off with code SUP20, with savings of up to $20 per order. Some exclusions apply.

Free & Easy Returns

The CarePlatform Customer Care team is here to make shopping for your pet worry-free. If your pet isn’t happy or you just changed your mind, our policy is to ensure 100% satisfaction with every order.

If anything in your order is missing, damaged, or incorrect, let us know within 72 hours of delivery for a refund or exchange.

For all non-prescription items — including food — we can help find a different solution to meet your pets' needs or issue a full refund within 90 days of receipt.

CarePlatform stands alone in our prescription medication refund policy.If you’re not 100% satisfied with your prescribed medication, we can offer prorated refunds up to 30 days after your order ships.

Some items must be returned by mail, while others can be discarded or donated.Please see our Returns & Refunds Policy or Contact Us to learn more.

See a lower price somewhere?

We’ll match it! 100% satisfaction guaranteed!

Call or text 1-800-738-6337, or email us

Tell us where you found the lower price

We’ll verify the lower price

Your shipment is on its way!

Some exclusions apply. If you find a lower price including shipping on the identical product from a National Association of Boards of Pharmacy accredited online pet pharmacy, we will honor that price at the time of order as long as the product is FDA/EPA approved for sale in the United States. The price being matched must be a product dispensed by an accredited licensed pharmacy or veterinarian residing in the United States.

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Membership covers up to 5 pets (dogs & cats)

Top-rated licensed veterinarians

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See if Dutch can prescribe in your state:

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The Missing Link® Superfood Powders Skin & Coat Supplement for Dogs - 1 lb Bag-product-tile

5 out of 5 Customer Rating

4.6 (67)

The Missing Link® Superfood Powders Skin & Coat Supplement for Dogs

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$22.67

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5 out of 5 Customer Rating

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Nu-Stock Topical Ointment 12 oz-product-tile

5 out of 5 Customer Rating

4.5 (13)

Nu-Stock Topical Ointment

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$19.59

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5 out of 5 Customer Rating

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Resco Pro-Series Combination Brush Combo Brush-product-tile

4.9 out of 5 Customer Rating

4.9 (16)

Resco Pro-Series Combination Brush

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$8.99

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Super Pure Omega 3 Liquid 4 oz-product-tile

4.1 out of 5 Customer Rating

4.7 (27)

PetMeds Super Pure Omega 3 Liquid

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$10.99

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4.1 out of 5 Customer Rating

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Super Pure Omega 3 Bite-Sized Chews Cats & Small Dogs 90 ct-product-tile

5 out of 5 Customer Rating

3.8 (66)

PetMeds Super Pure Omega 3 Bite-Sized Chews

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$7.99

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PetMeds Super Pure Omega 3 Softgels - 60 Count-product-tile

4.9 out of 5 Customer Rating

4.5 (495)

PetMeds Super Pure Omega 3 Softgels

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$6.14

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4.9 out of 5 Customer Rating

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Nordic Naturals Omega-3 Pet For Dogs 90 Soft Gels-product-tile

4.1 out of 5 Customer Rating

4.5 (301)

Nordic Naturals Omega-3 Pet

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$19.51

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4.1 out of 5 Customer Rating

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Shed Terminator Chews For Dogs 120 ct-product-tile

3.3 out of 5 Customer Rating

3.7 (189)

PetMeds Shed Terminator Chews For Dogs

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$16.99

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3.3 out of 5 Customer Rating

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FURminator Undercoat deShedding Tool for Short Hair Dogs - Medium-product-tile

3.8 out of 5 Customer Rating

4.6 (126)

FURminator Undercoat deShedding Tool for Short Hair Dogs

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$33.55

$31.87 with Autoship indicator

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3.8 out of 5 Customer Rating

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Pet Naturals Hairball Chew Supplement for Cats - 160 Count-product-tile

5 out of 5 Customer Rating

4.7 (22)

Pet Naturals Hairball Chew Supplement for Cats

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$17.99

$17.09 with Autoship indicator

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Pet Naturals Allergy + Calming Soft Chew Supplement for Dogs - 60 Count-product-tile

5 out of 5 Customer Rating

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Pet Naturals Allergy + Calming Soft Chew Supplement for Dogs

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$11.75

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Contact us

You're in good hands with our team! Send us a message, and we'll get back to you as soon as possible.

Call toll-free:

1-800-PetMeds

1-800-738-6337

Due to unusually high call volumes, we are experiencing longer wait times. We sincerely apologize, and thank you for your patience.

Mailing Address

PetMed Express, Inc.
420 S. Congress Ave. #100
Delray Beach, Fl 33445

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